Our Commitment
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Free Shipping Australia-Wide
Couriers Company:
Australia Post
iMile
YTO
TEAM GLOBAL EXPRESS
PARCELPOINT
Aramex
FAST HORSE EXPRES
PFLogistics …
Delivery time:
7-16 business days
Postage:
Free on all qualifying orders. For full details on shipping and delivery , please visit our Shipping and Delivery Policy.
Fastest delivery !
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Estimated Delivery: 7-16 Days
Couriers Company:
Australia Post
iMile
YTO
TEAM GLOBAL EXPRESS
PARCELPOINT
Aramex
FAST HORSE EXPRES
PFLogistics …
Delivery time:
7-16 business days
Postage:
Free on all qualifying orders. For full details on shipping and delivery , please visit our Shipping and Delivery Policy.
Fastest delivery !
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Easy 30-Day returns
Easy Return Policy
We offers a straightforward 30-day return policy with conditions varying based on return reason. Items that are faulty, damaged, or incorrect qualify for free return shipping with prepaid labels or courier pickup, while change-of-mind returns require the buyer to cover shipping costs and may result in partial refunds if items show signs of use. Certain products like perishable goods, intimate items, and gift cards are non-returnable.
For exchanges, damaged items, or refund inquiries, Read our full policy for details.
The return process is managed through your We account, where you can select items for return, specify reasons, and choose between refund or replacement options. Once returns are received and inspected, refunds are processed to the original payment method within 5-10 business days, though processing times may vary by financial institution. For any questions or assistance with the return process, customers can contact our customer service via email or live chat available Monday-Friday, 9am-4pm AEST.
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Security & Privacy
Pay confidently with our secure methods
- Card information is secure and uncompromised
- We follows the Payment Card Industry Data Security Standard (PCI DSS) and other security standards when handling card data
- All data is encrypted
- We never sells your card information
Payment Methods:
We keep your personal data private, safe and secure
We prioritize your privacy by keeping your personal data safe and secure through advanced security measures, encryption, and strict access controls. While no system is 100% foolproof, we continuously update our protections to safeguard your information from unauthorized access, fraud, or breaches.
For full details on how we handle your information, please visit our Privacy Policy.
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Shop Sustainably
Sustainability
We've reduced our carbon emissions by 50% through combining shipments, which minimizes packaging waste and conserves resources. By consolidating orders destined for the same region, we've optimized our transportation network and significantly decreased each delivery's environmental impact while maintaining efficient service.
Our environmental commitment extends beyond shipping improvements. We've implemented recyclable packaging, energy-efficient warehouse technologies, and partnerships with sustainability-focused suppliers. These initiatives support our mission to deliver quality products while minimizing environmental impact for future generations.