Privacy Policy

This Privacy Policy explains how TK SHOP (tiktokshop.com.au) collects, uses, stores, and protects your personal information when you visit or make a purchase from our website. By using our services, you consent to the practices described in this policy.

Information We Collect

When you interact with TK SHOP, we may collect the following types of information:

• Personal Identification: Name, email address, phone number, shipping and billing addresses.
• Order Information: Products purchased, payment details (processed securely via third-party providers).
• Account Data: Login credentials, purchase history, saved preferences.
• Technical Data: IP address, browser type, device details, and pages visited.
• Marketing Preferences: Subscription choices and communication preferences.

How We Use Your Information

Your information is used to:

• Process and deliver your orders.
• Provide customer support and service updates.
• Send order confirmations, promotional offers, and marketing content (if you opt in).
• Improve site functionality, performance, and customer experience.
• Detect and prevent fraud, and comply with legal obligations.

How We Share Your Information

We do not sell your personal information. However, we may share data with trusted third parties:

• Service Providers: Payment processors (e.g., Visa, Mastercard, PayPal, Afterpay, Klarna), shipping carriers, IT and cloud service providers.
• Marketing Partners: Email marketing platforms, analytics providers (e.g., Google Analytics).
• Legal Authorities: When required to comply with Australian law or valid legal requests.

Cookies and Tracking

We use cookies and similar technologies to improve your shopping experience, personalise content, and analyse website traffic. For details, please see our Cookie Policy.

Data Security

We use industry-standard safeguards including SSL encryption, secure payment gateways, and restricted access controls to protect your personal information.

Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth), you have the right to:

• Request access to personal data we hold about you.
• Ask for corrections to inaccurate or incomplete information.
• Opt out of marketing communications at any time.
• Request deletion of your personal data, subject to legal and contractual requirements.

Data Retention

We keep your information only as long as necessary to fulfil the purposes outlined in this policy, comply with legal requirements, resolve disputes, and enforce agreements.

International Data Transfers

Some of our providers may process or store data outside Australia. In such cases, we ensure that data is protected in line with applicable privacy regulations.

Third-Party Links

Our website may link to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Policy Updates

We may update this Privacy Policy periodically. Changes will take effect once posted on this page. Please check back regularly to stay informed.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Email: [email protected]