Terms of Use

Welcome to TK SHOP (tiktokshop.com.au). These Terms of Use (“Terms”) govern your access to and use of our website, services, and products. By visiting our site or making a purchase, you agree to comply with these Terms. Please read them carefully before using our website.

1. About TK SHOP

TK SHOP is an independent Australian-based online store offering a wide range of products. We are not affiliated with TikTok, TikTok Shop, or ByteDance. Please do not confuse TK SHOP with TikTok Shop — we operate independently as a separate company.

2. Eligibility

By using our website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or legal guardian.

3. Account Registration

• You may need to create an account to access certain features of our website.
• You are responsible for keeping your account details and password confidential.
• You agree to provide accurate, current, and complete information.

4. Orders and Acceptance

• All orders are subject to acceptance and product availability.
• We reserve the right to refuse or cancel orders, including those suspected of fraudulent activity.
• A contract is formed once your order has been dispatched. Order confirmation alone does not guarantee acceptance.

5. Pricing and Payment

• All prices are in Australian Dollars (AUD) and include GST where applicable.
• Accepted payment methods include Visa, Mastercard, PayPal, Afterpay, and Klarna.
• Prices may change without prior notice. Promotional offers may be withdrawn at any time.

6. Shipping and Delivery

• Delivery information, including timeframes, is detailed on our Shipping and Delivery page.
• We are not responsible for delays caused by couriers, customs, or factors beyond our control.

7. Returns and Refunds

• Our Return and Refund Policy explains how returns and refunds are handled.
• Faulty, damaged, or incorrect items qualify for free return shipping.
• Change of mind returns are accepted within 14 days; however, return shipping costs are the responsibility of the customer.

8. Product Descriptions

• We strive for accuracy in product descriptions and images, but minor variations may occur due to manufacturing or supplier differences.
• TK SHOP does not warrant that product descriptions are error-free.

9. Intellectual Property

• All content on our website — including text, images, graphics, logos, and software — is the property of TK SHOP or its licensors.
• You may not copy, reproduce, modify, distribute, or use any content without our written permission.

10. Prohibited Activities

When using our website, you must not:

• Engage in unlawful, fraudulent, or abusive activities.
• Disrupt the operation of the website or interfere with security features.
• Attempt to gain unauthorized access to our systems or data.

11. Limitation of Liability

• To the fullest extent permitted by law, TK SHOP is not liable for any indirect, incidental, or consequential damages from your use of our website or products.
• Our liability is limited to repair, replacement, or refund of goods as required under Australian Consumer Law.

12. Warranties and Consumer Guarantees

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement, repair, or refund for a major failure, and compensation for other reasonably foreseeable loss or damage.

13. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, practices, or policies of those third parties.

14. Privacy

Your privacy matters to us. Please see our Privacy Policy for details on how we handle personal data.

15. Changes to These Terms

We may update or amend these Terms at any time without prior notice. Continued use of our website after changes are posted means you accept the revised Terms.

16. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of New South Wales.

17. Contact Us

If you have any questions about these Terms of Use, please contact us:

• Email: [email protected]